Google reviews from Preventa customers

Rated by our customers, based on 1582 reviews on Google

Read our customers' reviews

The story of Preventa began more than 16 years ago with one clear, determined goal: to build a company that puts quality and the customer first. We started as a small, ambitious team of experts, convinced we could change the pest control market in Bulgaria. Today we are the undisputed leader in the industry — a name that stands for professionalism, results and trust.

We have come a long way since day one. Today we run 24 mobile teams in total, plus a call centre and administration, a training centre, a research laboratory and an IT unit for AI innovation and automation. We serve Sofia, Plovdiv and Pernik and their surrounding regions, so we can respond quickly, on time and anywhere within our coverage area.

24
mobile teams in the field every day
7
days a week customer call centre
3+1
offices: Sofia, Plovdiv, Pernik + Istanbul
3 ISO
international quality certifications (9001 / 14001 / 45001)

Over the years we have established ourselves as a partner you can rely on. What sets us apart is not just technical know-how or modern equipment, but our attitude. We believe every treatment is more than a service — it is a commitment to the health, safety and peace of mind of our customers.

That is why we approach every case individually, whether it is a flat in a small town, a luxury hotel or a large industrial site. Our team trains continuously, we use the most up-to-date methods and products, and we communicate openly with our customers.

For us, success is measured not only in the cases we solve, but in the trust we earn every day.

▍

36 people. One standard

From the pest control technicians in the field to the call centre and the marketing team — the people without whom our standards would be just words on paper.

01 · Direction

The responsibility behind the Preventa name

The managers who have shaped the company's vision since 2010 — and still lead it today.

Miroslav Ivanov
MI
Miroslav Ivanov
Co-founder and Operations Director

“Professionalism is not a promise — it is how we behave every day.”

Veselin Ivanov
VI
Veselin Ivanov
Co-founder and Managing Director

“Growth only makes sense when it raises the standard.”

02 · Organisation

The people who organise the day

Our department heads — they coordinate the teams, maintain the standard and are accountable for delivery.

Dr Vladimir Zlatkov
VZ
Dr Vladimir Zlatkov
Head of Pest Control Operations

“Every building has a story — our job is to read it.”

Yuliyana Stoyanova
YS
Yuliyana Stoyanova
Office Manager

“Good organisation goes unseen, but you can feel it.”

Tsvetelin Tuparov
TT
Tsvetelin Tuparov
Business Development Manager

“ISO isn't paperwork — it's a way of working.”

Berk Hacıoğlu
BH
Berk Hacıoğlu
Regional Manager — Istanbul

“The border changes. The standard stays.”

03 · Expertise

The people who make the difference

Our service doesn't begin with a product, but with the right person on site — trained, careful and accountable for the result.

In the field — turning the standard into real results

Simon Yanev
SY
Simon Yanev
Supervisor

“Method, not guesswork.”

Nikolay Nankov
NN
Nikolay Nankov
Supervisor

“No two sites are the same. There is only the right approach.”

Dimitar Skenderski
DS
Dimitar Skenderski
Lead Pest Control Technician

“Every visit must have a clear purpose.”

Ivan Dolapchiev
ID
Ivan Dolapchiev
Senior Pest Control Technician

“We don't treat the symptom. We look for the cause.”

Aygyun Ibryam
AI
Aygyun Ibryam
Senior Pest Control Technician

“A home is more than just a job.”

Silvester Bogoslovov
SB
Silvester Bogoslovov
Senior Pest Control Technician

“The work should be precise, clean and clearly explained.”

Emil Iliev
EI
Emil Iliev
Senior Pest Control Technician

“We work for a result that lasts.”

Pavel Dimitrov
PD
Pavel Dimitrov
Senior Pest Control Technician

“Assess first. Then act.”

Nikolay Popski
NP
Nikolay Popski
Senior Pest Control Technician

“A difficult site calls for a steady hand.”

Mariyan Dimitrov
MD
Mariyan Dimitrov
Pest Control Technician

“There's always a better way.”

Yordan Yordanov
YY
Yordan Yordanov
Pest Control Technician

“One team, one standard.”

Zhivodar Milanov
ZM
Zhivodar Milanov
Pest Control Technician

“There is no such thing as a standard site. There is only sound judgement.”

KP
Krasimir Petev
Pest Control Technician

“Detail protects the result.”

KT
Kaloyan Todorov
Junior Pest Control Technician

“Every day adds experience.”

RI
Radoslav Ivanov
Junior Pest Control Technician

“Results speak for themselves.”

Behind the scenes — here for your questions

Ralitsa Sabeva
RS
Ralitsa Sabeva
Customer Service Specialist

“The first conversation sets the tone for the whole service.”

Yoana Dimitrova
YD
Yoana Dimitrova
Customer Service Specialist

“Every question deserves a clear answer.”

Mariya Dimova
MD
Mariya Dimova
PR and Social Media

“Telling the company's story to the outside world.”

EK
Ekaterina Koeva
Customer Service Specialist

“Every detail in an enquiry matters.”

SS
Stefka Stefanova
Visual Communication Specialist

“Our visuals should say who we are before the words do.”

+8
Istanbul, Turkey
professionals in Istanbul

We present them separately in the Turkish version of the site — part of our local structure there, which works to the same standards and under the direct leadership of Berk Hacıoğlu.

The path that took us to the top

The key moments that shaped the company you know today.

2010

Founding the company

We launched Preventa with a clear aim: a professional pest control service that combines quality workmanship, fair dealing and genuine care for the customer.

2016

Expanding to Plovdiv and Pernik

Once established in Sofia, we expanded to Plovdiv and Pernik to provide the same standard of service in more key regions.

2020

On the front line during COVID

At a time when many companies withdrew from the fight against the virus, we stayed active — with professional disinfection, responsibility and work in the field.

2023

NPMA membership

Preventa was accepted as a member of the National Pest Management Association (USA) — one of the most authoritative international organisations in the pest control industry.

2024

Pest-Protect, Frankfurt

We took part in Pest-Protect Frankfurt as the only Bulgarian company at the show — an important step towards sharing experience and professional practice internationally.

2025

Parasitec, Paris

Preventa was the only Bulgarian company to receive a special invitation from Syngenta to take part in Parasitec Paris — one of the leading European events in the sector.

2025

Expanding to Istanbul

We expanded our operations to Istanbul — a strategic step that marks the start of our presence outside Bulgaria and our growth in an international market.

2026

Construction Business Forum

We were a featured participant at the Construction Business Forum, as a trusted partner to large businesses in the prevention, control and management of pest risk.

2026 · now

A stronger structure, a higher standard

With a new fleet of 18 vehicles, a new 350 m² office, our own training centre, a laboratory, expanded warehousing and software innovations, we have built an even more solid foundation for fast, precise and professional service.

What sets us apart

We don't hide behind empty slogans. We follow a few simple principles that our clients notice from the first phone call to the last check.

We work from an accurate diagnosis, not guesswork

Before we propose a solution, we establish the type of problem, the extent of the infestation and the specifics of the premises. That way we choose a method that suits your particular case — not a generic, one-size-fits-all treatment.

A clear quote before any work

You get a specific price, a description of the method and guidance on what to expect before, during and after the treatment. No hidden fees and no surprises once the service is complete.

Quick team deployment

We work with mobile teams in Sofia, Plovdiv and Pernik, which lets us respond fast in urgent cases. In many situations we can schedule a visit the same day or the next.

Follow-up control when it's needed

With pests that need monitoring, we don't stop at a single visit. We give clear instructions and, where necessary, plan follow-up treatments or check visits depending on the specific problem.

A responsible approach to the environment

We use only approved products and methods, suited to the premises, people, animals and the environment. Our aim is an effective treatment with sensible, controlled use of biocides.

Safe for people and pets

Before every treatment we give specific guidance on access, ventilation and returning to the rooms. That way you know what to do to make sure the service is safe and carried out properly.

Proof of our quality

Internationally recognised standards and memberships that put Preventa in the top league of Europe's pest control sector.

ISO 9001
Quality management — standardised processes, measurable control of results, continuous improvement.
Quality
ISO 14001
Environmental management — we minimise waste, product consumption and our impact on nature.
Environment
ISO 45001
Occupational health and safety — we protect our own staff and our clients during every treatment.
Safety
NPMA member
National Pest Management Association — the only Bulgarian company to be a member of the world's largest association in the sector.
Global association

Licence No. 60-00-242 from the Ministry of Health — Preventa DDDD EOOD is officially registered to carry out professional pest control (cockroaches, bed bugs, ants, fleas, ticks, rodents and others), disinfection, insect control and rodent control. Oversight is provided by the Sofia Regional Health Inspectorate (SRZI) and the Bulgarian Food Safety Agency (BFSA).

International expansion

The only Bulgarian company with an office in Istanbul

In 2025 we expanded beyond Bulgaria by opening our own office in Istanbul. This made us the first Bulgarian pest control company with its own presence in Turkey — an important step in our development and the start of wider international expansion.

Moving into international markets is more than a strategic expansion. It is proof that the standard of work we build in Bulgaria is competitive and works just as well abroad — including in environments where quality, responsibility and professionalism are non-negotiable.

Pest Protect Frankfurt 2024 NPMA member 2 countries
Sofia
Plovdiv
Istanbul
Preventa

We're ready to help you too

Tell us briefly what the problem is — one of our representatives will contact you at a time that suits you. We cover Sofia, Plovdiv and Pernik and the surrounding regions.

Send an enquiry

* One of our team will contact you at your chosen time.

or call

We are Preventa

Video introduction to Preventa pest control
YouTube

Outstanding quality and 5-star service

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Households across Bulgaria trust us and recommend us
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Business customers, restaurants and offices rely on us
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Year after year, we prove we're the best in pest control

Serious customers never compromise on quality

We're proud to work with a number of well-known brands. Here are some of them:

Adidas BMW Sport Toto Discordia V-TAC iute Adecco Bi-Met STIHL STAD Logic Park Pipe System KPMG Scania Strabag Kögel John Deere President of the Republic of Bulgaria Allianz Investbank TBI Bank Tokuda Bank Avon Telerik Progress Telelink VMware ISG Atos Paysafe Euroccor Milestone Matratsi Ted Subra Schmitz Cargobull Pulev Sport Center NET 1 Hotel Metropolitan Hotel Marinela Britanica Sofia Metropolitan INKO Foods dormakaba Institut Français Bulgarie Ambassade de France en Bulgarie DiKa Union Ivkoni Elprom Kandilarov Labirint
Google rating 4.9★★★★★ Based on 1582 reviews
Preventa - Bulgaria's No. 1 pest control company
4.9 ★★★★★
T
Talip Chavdarov
19/10/26
★★★★★
Proven quality !!!
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Kalina Parvanova
17/10/26
★★★★★
We are extremely satisfied!
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J
Jason Armstrong
17/10/26
★★★★★
Took care of everything I needed such a great and professional person! Hope to use again! I will refer to all my friends
J
Jack Levinson
15/10/26
★★★★★
Samy, thank you for helping us. You did a wonderful job!
R
Radostin Ivanchev
14/10/26
★★★★★
Reliable company
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D
Darren Buckner
14/10/26
★★★★★
I’m very satisfied with the cockroach treatment service! The team was professional, friendly, and efficient. They explained everything clearly and did a great job. Excellent customer service and a smooth experience from start to finish. Highly recommend this company to anyone dealing with pest problems!
V
Vishnu Vinod
14/10/26
★★★★★
Great service & highly professional team. They were friendly, responsive, and explained the treatment process clearly. Everything was handled efficiently, and the communication was excellent. Highly recommended for pest control services!
I
Ilian Hadzhijski
13/10/26
★★★★★
Good offers and very fair.
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V
Victoria Kostova
13/10/26
★★★★★
Sami is a great professional! Thanks for the quick response!
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K
Karadjanov
12/10/26
★★★★★
Very good
V
Valentin Kostadinov
12/10/26
★★★★★
Top quality!!!!
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D
Dobromir Varbanov
11/10/26
★★★★★
Reliable and effective!
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Daniel Paskov
11/10/26
★★★★★
Very good!
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Ivelina Ilieva
09/10/26
★★★★★
Extremely professional and fair attitude! I recommend them!
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Ivan Todorov
07/10/26
★★★★★
Only those who have lived through it can understand the horror of having bed bugs as roommates. Thank you to the whole team for ridding me of these vile creatures, and nothing personal, but I hope I never need your services again.
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Zdravko Sergiev
07/10/26
★★★★★
Professional treatment and conduct by the operator and the person who does the spraying
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V
Viaggio in Marocco
29/09/26
★★★★★
Excellent service from start to finish. The team was professional, punctual, and very easy to communicate with. They explained everything clearly and did the job carefully and efficiently. I was especially impressed by their attention to detail and how seriously they take their work. Very reliable company and great customer service. I would definitely use their services again and highly recommend them.
I
Ivo Vladimirov
27/09/26
★★★★★
The bug terminators
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Vladislav Pashaliev
25/09/26
★★★★★
Top
P
Petar Todorov
25/09/26
★★★★★
fair and meticulous!!!!
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