Information about the personal data controller:
“Preventa DDDD” EOOD is a company registered in the Commercial Register kept by the Registry Agency under Unified Identification Code (EIK) 201690143, with its registered office and address of management at: Sofia, postcode 1582, Druzhba residential district, block 214, entrance B, floor 1, flat 29.
“Preventa DDDD” EOOD operates through the website preventa.bg and all its subpages, hereinafter referred to as the “Website”.
Contact details:
Telephone number: +359 879 200 906; +359 879 200 907
Email address: info@preventa.bg
What is personal data?
Personal data means any information or set of information that identifies you or could be used to identify you (together with other information that you provide in the contact form).
Processing of personal data includes collection, storage, transfer, rectification, updating, erasure, destruction and all other operations performed on your personal data.
Grounds and purposes for which we use your personal data
1) For the purposes of concluding contracts and providing services through the Platforms, we process your personal data that you provide by completing order forms for our products, sending enquiries and messages through the Platforms, and when you subsequently contact us.
Data we process on this basis:
- personal contact data – names, email, telephone number
- address data – locality, address of the premises
2) For the purposes of the legitimate interests of the controller – improving the quality of the services and of customer service.
3) For marketing purposes – sending information about new services, promotions and offers, solely with your explicit consent.
Personal data retention period
Personal data are stored for a period of 12 months from the date of their collection, after which they are deleted automatically.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (the “right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with the Commission for Personal Data Protection (CPDP)
To exercise your rights, you can contact us at info@preventa.bg or by telephone on +359 879 200 906.
Commission for Personal Data Protection (CPDP):
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592
Website: www.cpdp.bg
Telephone: 02/91-53-518
Disclosure of data to third parties
We do not sell, rent or disclose your personal data to third parties, except in the following cases:
- Where required by law or by order of a competent authority
- For the purposes of performing our contractual obligations (e.g. sending a team to the premises)
- To providers of technical services who process data on our behalf (hosting, email services), subject to the relevant data protection safeguards
Data security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Access to personal data is restricted to authorised employees only, who are bound by a duty of confidentiality.
Cookies
The Website uses cookies to improve the user experience, analyse traffic and personalise content. We use the following types of cookies:
- Necessary cookies – for the normal functioning of the Website
- Analytics cookies – for statistical analysis of visits (Google Analytics)
- Marketing cookies – for tracking the effectiveness of advertising campaigns
You can manage or delete cookies through your browser settings.
Changes to the policy
The Personal Data Processing Policy may be updated in the event of changes in legislation or in our data processing practices. Changes take effect from the moment of their publication on the Website.
Last updated: April 2026